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SHIPPINGS AND RETURNS

WHEN WILL I RECEIVE MY ORDER?
WHEN WILL I RECEIVE THE ORDER?

Shipping costs are indicated, together with all other costs relating to the purchase, at the end of the fulfillment procedure for each Order, and before final confirmation. If there are any, all duties and taxes are the responsibility of the Customer. If for any reason the Customer refuses delivery, the Customer will still be charged duties and taxes. The purchased item will be returned to ANNAGIULIA and the Customer will be charged
unpaid duties and taxes directly along with additional shipping costs.

With DHL STANDARD SHIPPING, the average delivery time for international orders is 2-6 business days, but it may take up to 3 weeks.

You can choose EXPRESS DHL SHIPPING to receive your order more quickly: in Italy it will take 1-2 working days. Times for international shipments depend on the customs policies of the country to which the shipment is made. Don't hesitate to contact us for any information.

Each item has specified the necessary manufacturing time whether it is in Stock or Made to Order. The preparation and delivery of an order takes up to 1 week in any case. It is fair to estimate 1-2 weeks from the time of order to actual delivery at destination.

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Shipping costs are indicated, together with all other costs relating to the purchase, at the end of the fulfillment procedure of each Order, and before final confirmation. If there are, all duties and taxes are charged to the Customer. If for any reason the Customer refuses delivery, the Customer will still be charged with duties and taxes. The purchased item will be returned to ANNAGIULIA and the Customers will be directly charged with unpaid duties and taxes along with
additional shipping charges. With DHL STANDARD SHIPPING, the average delivery time for international orders is 2-6 business days, but it may take up to 3 weeks.

You can choose DHL EXPRESS SHIPPING to receive your order in a shorter time: in Italy it will take 1-2 working days. Times for international shipments depend on policies customs duties of the country to which the shipment is made. Do not hesitate to contact us for any information. Each garment has specified the necessary time of realization both in Stock and Made to Order. The preparation and delivery of an order takes up to 1 week in each case. It is fair to estimate
1-2 weeks from placing your order to actual delivery to your destination.


HOW CAN I TRACK MY ORDER?
HOW CAN I TRACK MY ORDER?

When the package is handed over to the courier, you will receive a tracking number by email with guidelines for tracking the shipment.
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When the package is handed over to the courier, you will receive a tracking number by email with the guidelines for tracking the shipment.

More info: info@annagiuliafirenze.com